Managing Staff in Your Group Practice | PoP 256

Managing staff in a group practice

In this episode, Alison Pidgeon speaks about how to manage staff in your group practice.

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In This Podcast


Alison Pidgeon has taken over the Practice of the Practice podcast for the last five episodes. In this last one, she chats about how to manage staff in a group practice practice. This entails determining what kind of boss you want to be. Alison provides three points to think about in this regard and provides practical examples for each.

Determine What Kind Of Boss You Want To Be

Consider your values around what kind of boss you want to be, for example:

  • Not becoming friends with employees
    • Maintain clear boundaries
    • Don’t play favourites
  • Ensuring employees feel comfortable to talk to you
    • Meet with staff individually and as a group and ask the following:
      • What is working for you?
      • What is working for me?
      • What is not working for you?
      • What are some possible solutions you see to fix this problem?
      • What is not working for me?
      • What is your goal for this month?
      • What is one thing I can do to manage you better?
  • Ensuring employees feel valued and are paid well
    • Employees are contractors so can set their own schedules
    • Creating rewards for productivity etc.

Spend time thinking about and researching ‘how to be a boss’. Look at your staff as being your customers.

Useful Links:

Meet Alison Pidgeon

unnamed-300x200Alison is a licensed professional counselor in the state of Pennsylvania. In 18 months she went from starting a solo private practice to building a insurance-based group practice. She now employs 3 clinicians and a virtual assistant. In her spare time she is often seen running after her two small children and her therapy is cooking.

Click here to consult with Alison.




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