Have you had someone recently quit? How can you make someone quitting your practice into an opportunity for growth? What are some tips for rehiring when the time comes?
In this podcast episode, Joe Sanok speaks about What to Do When Someone Quits: Ask Joe.
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In This Podcast
- Use it as an opportunity
- Sometimes people just aren’t a good fit
- Evaluate that position
- Tips for rehiring
Use it as an opportunity
When someone decides to leave the practice, use it as an opportunity to evaluate yourself in that process:
- What did you do well?
- What can you do differently in the future?
Consider having an exit conversation with this person, whether virtual or in-person, to give them and you a chance to discuss the matter politely and resolve any loose ends.
They may want to write something up instead, and that is fine as well. Allowing them to express themselves can bring about a healthy shift.
Sometimes people just aren’t a good fit
It can happen that a person might not be the best fit for the practice, and it is okay to let them go.
The way you run your practice may not be a fit for everyone and that doesn’t mean that when someone leaves that you have to adjust or change based on that feedback, because some people may say that they wanted something that you weren’t willing to give. (Joe Sanok)
Recognize what kind of culture you have in your practice and how you want to preserve it. Sometimes people are not suitable for certain cultures, and that does not mean you have to change the business to suit someone.
Evaluate that position
When someone quits your practice, evaluate the position that the person was in.
Do you want someone who is going to replace that person? Or could you revise this position and change up the department?
It’s a great chance to say “do we want to reorganize in a different way? Do we want to hire someone exactly the same as who’s leaving, or do we maybe want to do this a little bit differently?” It’s a great chance to reevaluate how you structured your business. (Joe Sanok)
Tips for rehiring
- Look at what types of clinicians you want moving forward
- What kinds of phone calls are you getting, and can you hire someone to fill that niche?
- How can you replicate yourself? Train someone up who works in a similar capacity to you so that over time you can move out of counseling and into being a full-time boss.
Having someone quit can be a shock to your system and might leave the practice in an awkward place for a short while. Be sure in these moments to practice your self-care, and use your financial buffers to keep the practice afloat.
Books mentioned in this episode:
Useful Links mentioned in this episode:
- Thursday Is The New Friday
- Ask Joe for his advise
- Visit the Restorative Atlanta website
- Look up Marissa Mundy on LinkedIn
Check out these additional resources:
- Dr. Michael Neal On How To Hire An Amazing Team | PoP 610
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Meet Joe Sanok
Joe Sanok helps counselors to create thriving practices that are the envy of other counselors. He has helped counselors to grow their businesses by 50-500% and is proud of all the private practice owners that are growing their income, influence, and impact on the world. Click here to explore consulting with Joe.
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