Dr. Mark Mayfield on How to Run a Non-Profit Private Practice | FP 76

How do non-profit organizations work in a sustainable way? What transitions do you make when you go from profit to non-profit? Can a non-profit practice help you release control while still allowing you to run it?

In this podcast episode, Whitney Owens speaks with Dr. Mark Mayfield on how to run a non-profit private practice and still make the money work.

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Meet Dr. Mark Mayfield

Dr. Mark Mayfield is a licensed professional counselor (LPC), a board-certified counselor, and founder and CEO of Mayfield Counseling Centers.

He has more than 14 years of professional counseling experience in clinical, judicial, and faith-based counseling settings across a wide range of patient demographics. Mayfield has professional experience in treating and addressing anxiety, depression, and PTSD, substance abuse, domestic violence, self-injury, and suicide.

Dr. Mayfield recently launched his book, titled “HELP! My Teen is Self-Injuring: A Crisis Manual for Parents” which addresses his own suicide survival story, self-injury, and how to help your child who might be going through this. His second book “The Path Out of Loneliness: Finding and Fostering Connection to God, Ourselves, and One Another”, published through NavPress/Tyndale House, releases September 2021

He has been featured in prominent media outlets including Woman’s Day, Hello Giggles, NBC, Reader’s Digest, Byrdie, and more. Dr. Mayfield is on a list of mental health professionals that was invited to the White House in December 2019 and has had periodic calls with the White House to discuss mental health in America.

Visit his website. Connect on Facebook, Instagram, LinkedIn, and YouTube.

A free e-book can be downloaded at www.drmayfield.com “Help My Teen is Self Injuring: A Crisis Manual for Parents”

In This Podcast

  • The transition from a for-profit to a non-profit
  • Maintaining clinician retention in a non-profit practice
  • Are you thinking about starting a non-profit?

The transition from a for-profit to a non-profit

  • A lot of paperwork.
  • Hired a charity lawyer which was an incredibly helpful piece of advice. This person handled all the paperwork and filed it with the state in order to get everything up and running.
  • Getting a new application number to comply with the bylaws was also a task that the charity lawyer helped with.

Structural changes:

  • Dr. Mayfield brought on a board of directors. He remained the founder and CEO and now has a board of directors of five people who help organize strategies and any shifts in the practice.

The one thing that’s been the most difficult thing for me has been the fundraising pieces of it and so the board has been a really big help with that, with shouldering the burden. (Dr. Mark Mayfield)

The financial aspect of the transition:

  • The practice still takes insurance and cash pay in order to keep it as open as possible for anyone who requires therapy.
  • The practice also accepts copay and the Client Assistant’s Fund in order to not limit the accessibility of mental health and not to have the therapists shoulder the burden by not getting paid for their counseling sessions.

Maintaining clinician retention in a non-profit practice

We set out to pay our people better than any place else and part of my heart and desire was to supplement our overhead expenses through grants and through fundraising and that worked for a while until COVID hit and the fundraising dried up. (Dr. Mark Mayfield)

Dr. Mayfield and his board of directors realized they could no longer pay their clinicians the same higher rate and therefore had to undergo a pay cut to balance the budget.

It did create a culture that was not conducive for longevity and some staff did leave, but in 2021 in the first few months alone they have hired nine new staff members.

They are in the process of setting up the business in a way that will not affect the therapists’ pay in the future.

Are you thinking about starting a non-profit?

Mark’s advice is to remain realistic because it is not as easy as it sounds but it is worthwhile.

A lot of the things I have done that I encourage people to do is to make relationships with organizations, businesses and churches in their communities. One of our greatest assets right now is five or six churches in [our] area that sponsor us at $1000 a month, every month, and we give trainings to people that they send to us at a discount. (Dr. Mark Mayfield)

Building on your relationships with different and various organizations in the community not only connects you to more people to serve and assist but also brings in more potential revenue for the practice to keep functioning even during difficult times.

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Meet Whitney Owens

Photo of Christian therapist Whitney Owens. Whitney helps other christian counselors grow faith based private practices!Whitney is a licensed professional counselor and owns a growing group practice in Savannah, Georgia. Along with a wealth of experience managing a practice, she also has an extensive history working in a variety of clinical and religious settings, allowing her to specialize in consulting for faith-based practices and those wanting to connect with religious organizations.

Knowing the pains and difficulties surrounding building a private practice, she started this podcast to help clinicians start, grow, and scale a faith-based practice. She has learned how to start and grow a successful practice that adheres to her own faith and values. And as a private practice consultant, she has helped many clinicians do the same.

Thanks For Listening!

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Faith in Practice is part of the Practice of the Practice Podcast Network, a network of podcasts that are changing the world. To hear other podcasts like Empowered and Unapologetic, Bomb Mom, Imperfect Thriving, Marketing a Practice or Beta Male Revolution, go to practiceofthepractice.com/network.

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