How to protect yourself against hackers with JohnE Upgrade | PoP 692

A photo of JohnE Upgrade is captured. Johnny Young, aka JohnE Upgrade, is a 35-year veteran of the cybersecurity industry. JohnE Upgrade is featured on Practice of the Practice, a therapist podcast.

Why is the healthcare industry often targeted by hackers? What are some security blind spots that practice owners should be aware of to protect their business, employees, and clients? Why should you consider investing in cybersecurity?

In this podcast episode, Joe Sanok speaks about how to protect yourself against hackers with JohnE Upgrade.

Podcast Sponsor: Noble

A an image of Noble Health is captured. Noble Health is the podcast sponsor to Practice of the Practice, a therapist podcast.

Our friends at Noble believe in using technology to enhance, not replace, human connection. With Noble, your clients will gain access to between-session support through their automated therapist-created Roadmaps, assessments to track progress, and in-app messaging. These tools help you and your clients gain a better understanding of their progress between sessions – how they are feeling, and what areas may need more focus – so you can tailor your one-on-one sessions to their needs more effectively.

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Meet JohnE Upgrade

A photo of JohnE Upgrade is captured. He is a cybersecurity expert and the founder of CyberD TV. JohnE is featured on the Practice of the Practice, a therapy podcast.

Johnny Young, aka JohnE Upgrade, is one of America’s top corporate cybersecurity experts, and is a much sought-after author and thought leader in the field today. JohnE’s career has been devoted to neutralizing hackers globally for Fortune 500 corporations, and to preventing data breaches before they happen.

JohnE recently launched CyberD TV, the first streaming service in history dedicated to on-demand cybersecurity training for the general public.

Visit CyberD TV and connect with JohnE on Twitter and LinkedIn.

FREEBIE: Practice of the Practice listeners can enter the promo code “PRACTICE” when they sign up to CyberD TV and enjoy a 50% discount off the subscription fee for six months. Billing is monthly, at $9.95, and viewers can cancel at any time.

In This Podcast

  • Be mindful of your emails
  • Security blind spots you should be aware of to protect your practice
  • Protecting your clients
  • JohnE’s advice to private practitioners

Be mindful of your emails

That’s one of my number one tips, is do not click on links in emails because that is usually going to be a hacker who set up a fake site … the hacker is then logging all their information. (JohnE Upgrade)

One of the most frequent ways that people are scammed is by clicking on links that they find in emails.

It may seem innocent enough, but if you are unsure at any moment, call the official number of the organization that the hacker is pretending to be from and request information.

Do not assume. Rather be safe by calling to find out the information before entering any of your details into a website.

Security blind spots you should be aware of to protect your practice

Practices hold treasure troves of vital information because they store details about their clients.

For [practices] they need to follow what I would call [the] best [security] practices and tighten up their environment and use things like VPNs and educate their employees to understand the basics [of security] like not clicking on links in emails, not giving their credit card over the phone, and being aware … even though it’s a small practice it can pay off big dividends for a hacker. (JohnE Upgrade)

Consider getting extra training and personal cyber-protection packages for yourself, your employees, and the practice itself.

It may be expensive, but it is a small cost in comparison with having a data leak.

Protecting your clients

JohnE provides some tips on protecting senior citizens and teenagers from hackers. For senior citizens, tell them that:

  • Social security is never going to call, so hang up if someone does.
  • MediCare is never going to call, so hang up if someone does.
  • Do not pick up calls from blocked numbers or unknown numbers.
  • Tell them that no US agency is going to call a person by phone.
  • They should never pay anyone money over the internet that they do not personally know.
  • They can put antivirus software on their devices if they are spending time online.

For keeping kids and teenagers safe online, encourage them and their parents to:

  • Have open communication between parents and kids about what they are doing – without judgment.
  • Set guidelines about what is okay and what is not.
  • Install software that monitors the apps that the kids are using.

I also advocate that parents – and this might cause a [fight] – tell their teens [and kids] that they need to get permission before they post anything on social media. (JohnE Upgrade)

Archival websites can be used by schools, universities, and prospective jobs to scan applicants and their past posts on social media to assess whether they will be accepted or not.

JohnE’s advice to private practitioners

Things are going to get better. Law enforcement is getting stronger and laws are becoming harsher for online hackers. Be prepared, and protect yourself, your assets, employees, and clients by investing in training and software protection.

Useful Links mentioned in this episode:

Check out these additional resources:

Meet Joe Sanok

A photo of Joe Sanok is displayed. Joe, private practice consultant, offers helpful advice for group practice owners to grow their private practice. His therapist podcast, Practice of the Practice, offers this advice.

Joe Sanok helps counselors to create thriving practices that are the envy of other counselors. He has helped counselors to grow their businesses by 50-500% and is proud of all the private practice owners that are growing their income, influence, and impact on the world. Click here to explore consulting with Joe.

Thanks For Listening!

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