Live Consulting with Kandice Moss: How to Balance the Administrative Side of Private Practice | FP 91

Do you feel overwhelmed by the amount of admin that you are doing daily? At what point should you hire administrative assistants? What are some practice hacks that will save you time?

In this podcast episode, Whitney Owens does live consulting with Kandice Moss about balancing the administrative side of private practice.

Meet Kandice Moss

Kandice Moss is a graduate of Columbia College Chicago, holding a Masters degree in Dance Movement Psychotherapy and Professional Counseling. Her own experience of the healing power of dance and movement and her interest in helping individuals find their “why” led her to further her education in this field. Her faith is what has allowed her to experience this manifestation.

Kandice brings a wealth of experience to her private practice, Moss Therapy and Wellness. Kandice’s experience includes working as an Infant and Early Childhood Mental Health clinician with parents and children between ages 0-6 years old. She’s worked as a dance movement therapist for children and adults with special needs. She was also a dance movement therapist for individuals with Alzheimer’s & Dementia at Abe’s Garden memory care facility in Nashville, TN.

“Connection and relationships” are her motto. Kandice is passionate about helping individuals foster self-awareness and gain insight into their thoughts, feelings, and behaviors by using movement as a modality to further integrate themselves into a whole BEING– physically, mentally, emotionally and spiritually.

In her free time, Kandice enjoys dancing, meditating, and reading, and most importantly, spending time with her husband and 2 children by having movie nights and trying new restaurants.

Visit her website and connect on Instagram and Facebook.

In This Podcast

  • The administration will change over time
  • Invest in what works
  • Invoicing time saver

The administration will change over time

I’ll say first of all, it changes over time. The more your practice grows, the more [the] administrative is going to be needed, and that is especially important for people when they grow into a group [practice]. (Whitney Owens)

If you are a private practice owner who would like to start a group practice, but you especially enjoy the clinical work, then you will need a strong administrative side because doing all the admin yourself will take up a lot of your time.

Spend some time figuring out how much income you need a week, and a month.

Let that number dictate how many clients you need because that will dictate how many administrative tasks you need to complete.

Invest in what works

Always invest more in what works, and not in new things, unless you think it’s really going to work. (Whitney Owens)

It may be exciting to branch out and try a multitude of new things, however, keep it simple.

Work with what works, and if something really seems like it might be worth the money and effort, then give it a try.

Invoicing time saver

EHR companies such as Simple Practice can save credit card for you.

Get the credit card details when the client calls to book an appointment, clearly explain your cancellation policy, send them an email with the cancellation policy in red writing to be sure.

Then, charge the card at the end of a session so that you do not have to invoice them at all. This will save you a lot of time.

Useful Links:

Meet Whitney Owens

Photo of Christian therapist Whitney Owens. Whitney helps other christian counselors grow faith based private practices!Whitney is a licensed professional counselor and owns a growing group practice in Savannah, Georgia. Along with a wealth of experience managing a practice, she also has an extensive history working in a variety of clinical and religious settings, allowing her to specialize in consulting for faith-based practices and those wanting to connect with religious organizations.

Knowing the pains and difficulties surrounding building a private practice, she started this podcast to help clinicians start, grow, and scale a faith-based practice. She has learned how to start and grow a successful practice that adheres to her own faith and values. And as a private practice consultant, she has helped many clinicians do the same.

Thanks For Listening!

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Faith in Practice is part of the Practice of the Practice Podcast Network, a network of podcasts that are changing the world. To hear other podcasts like Empowered and Unapologetic, Bomb Mom, Imperfect Thriving, Marketing a Practice or Beta Male Revolution, go to

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