Scaling Up Your Group Practice and Reducing Your Work Hours, Part 2 | GP 38

Scaling Up Your Group Practice and Reducing Your Work Hours, Part 2 | GP 38

Are you a group practice owner who wants to free up more time from working at your practice?  It may not seem possible right now. How can you begin to set up sustainable systems and structures that work in your favor? What are some myths behind setting up and running a group practice?

In this 2 part podcast episode, Alison Pidgeon speaks about how to grow your group practice while reducing your work hours.

In This Podcast


  • Reasons why practice owners do not delegate
  • How do you scale up the right way?

Reasons why practice owners do not delegate

  • Some practice owners are nervous to delegate because they think that no one else can do something as well as they can. This may be true, but it is not the best use of your time as the group practice owner. Also once you find someone good and train them well, they could very well do it better than you did, because that is their focus while you have many other things to do.
  • They can’t imagine finding someone they trust to get it done. Your business feels like your baby and you would not leave your baby with just anyone, but that is why you hire trained babysitters to help you – the same applies to hiring and training someone to do something while you work on other things.
  • They do not set up systems that help ensure things get done without micromanaging it. You might think that you are being helpful but you might simply be meddling. Seeing that things are done with a glance is good, but not in your staff’s business, like too many cooks in the kitchen.
  • They do not want to spend the money. This is a difficult part about becoming a business owner – you are making strategic investments but remember the long-term when you need to spend money. If it is something that is going to make you money in the long run, then it is worth considering.

How do you scale up the right way?

You do not want to simply hire a bunch of people to increase your practice in numbers. Scaling up the right way can help you invest in your practice in the long run both in profit and in success rate.

  • Be picky about who you hire. Have a clear niche for clients, as well as a clear niche for the type of staff that would suit the practice.
  • Clearly explaining the job duties and the outcome of the tasks. In the beginning training period, be clear with new staff about their daily priorities., and what the outcome is that you expect.
  • Set up a check-and-balance system. A small problem can become a huge problem if the data in the practice is not being checked on a regular basis.
  • Giving administrative tasks all to one person. Give them out to numerous people and spread out.

Books mentioned in this episode

Useful Links:

Meet Alison Pidgeon

A portrait of Alison Pidgeon is shown. She discusses ways to grow your group practice on this week's episode of Practice of the Practice. Alison is a serial entrepreneur with four businesses, one of which is a 15 clinician group practice. She’s also a mom to three boys, wife, coffee drinker, and loves to travel. She started her practice in 2015 and, four years later, has two locations. With a specialization in women’s issues, the practices have made a positive impact on the community by offering different types of specialties not being offered anywhere else in the area.

Alison has been working with Practice of the Practice since 2016. She has helped over 70 therapist entrepreneurs start and grow their businesses, through mastermind groups and individual consulting.

Thanks For Listening!

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